Contact Us

We're Here to Help

Whether you're looking for the right accessibility product, have questions about an order, or need assistance after your purchase, we're here to help.

Our goal is to make choosing low vision and accessibility products as simple and stress-free as possible.

Customer Support

Email: support@visibleliving.org (or your preferred support email)

Website: www.visibleliving.org

Contact Form: Complete the form below, and we'll respond as soon as possible.

How We Can Help

We're happy to assist with:

• Product recommendations
• Questions before purchasing
• Order status and shipping updates
• Returns and warranty assistance
• Accessibility questions
• General customer support

Response Time

We strive to respond to all inquiries within 1–2 business days. During holidays or periods of high demand, response times may be slightly longer.

Business Hours

Monday – Friday
9:00 AM – 5:00 PM Pacific Time

Closed on major U.S. holidays.

Accessibility Matters

If you experience difficulty accessing our website or need assistance in an alternative format, please let us know. We're committed to providing an accessible and inclusive experience for every customer.

Thank You

Thank you for choosing Visible Living.

We're honored to help people with low vision and blindness find trusted products that support greater independence, confidence, and quality of life.